Seller terms and conditions

Version 2.0. These terms apply from the date you accept them and are recorded against your account.

Please read these before agreeing. You can download or print this page at any time, and we will send you a copy when you accept.

1. Who we are and what we do

Revchk sells second-hand goods on your behalf. We act as your agent. We do not buy your goods from you and we do not become their owner.

You remain the legal owner of every item until a buyer completes a purchase. If we cease trading, are wound up, or a creditor makes a claim against us, your goods are yours and are not ours to give away.

2. What you are confirming

By accepting these terms you confirm that:

• you own the goods, or you are legally entitled to instruct their sale (for example as an executor or under a power of attorney);
• the goods are not stolen, counterfeit, subject to finance, hire purchase, or any dispute or claim;
• you have told us about faults, damage, missing parts and anything else that affects value or safety, as far as you are aware;
• the goods do not include anything we are not permitted to sell.

If any of this turns out not to be true we may return the goods to you, cancel the arrangement, and recover any costs we have reasonably incurred.

3. What we will not accept

We will refuse, or return, anything we cannot lawfully or safely sell. This includes but is not limited to weapons, ammunition, medicines, gas and pressurised equipment, items containing asbestos, upholstered furniture without a valid fire label, unsafe electrical goods, recalled products, and any item whose ownership or provenance we cannot reasonably satisfy ourselves about.

Electrical goods are checked before sale. Anything unsafe is not sold and will be returned or, with your agreement, disposed of.

4. Our commission

There is no fee to join, no listing fee, no valuation fee and no charge if an item does not sell.

When an item sells, we retain the agreed commission of the actual sale price and you receive the balance. Your commission rate is shown in your account and on every statement. Commission is charged on the price the item actually sold for, never the asking price.

We may agree a different rate with you for a large consignment. Any such rate is recorded against your account in writing before it applies.

5. Costs

Beyond our commission, we deduct only costs that you have agreed in advance and that are itemised on your statement. Typical examples are a courier for a large item at a buyer's request, or a marketplace fee on a particular platform.

We will not deduct anything you have not approved. Storage fees under clause 7 are the exception: where they apply, they are agreed at the point we take the item in.

6. Pricing, minimum prices and offers

We agree an asking price with you before listing. You may set a confidential minimum below which the item must not be sold. That minimum is never shown to buyers.

We will not accept an offer below your minimum without asking you first and recording your decision. Where you have not set a minimum, you authorise us to accept a reasonable market offer at our discretion.

You may ask us to change the asking price at any time.

7. Storage, size limits and how long we keep things

We take items into our storage where they are no larger than the size stated on our website and in your account. Larger items can still be listed and sold, but either:

• they remain at your address until a buyer collects, and you make them available for collection at a reasonable time; or
• we take them into storage and a weekly storage fee applies, agreed with you in writing before we collect.

We store unsold items free of charge for the period stated in your account, currently 60 days from the date the item is listed. After that period, we will contact you and you must choose one of the following:

• collect the item from us within 14 days of being asked;
• ask us to dispose of it, which may include recycling, donation or scrapping, with no payment due to you;
• extend storage, where a weekly storage fee then applies.

If you do not respond within 28 days of us asking, and we have contacted you at least twice at the details you gave us, we may treat the goods as abandoned and dispose of them under section 12 of the Torts (Interference with Goods) Act 1977. Where disposal produces any net proceeds, we will hold them for you for six years less any sums you owe us. We would much rather return your property, so please keep your contact details up to date.

8. Loss or damage while in our care

We take reasonable care of goods in our storage. We are responsible for loss or damage caused by our negligence, up to the item's agreed asking price or its market value, whichever is the lower.

We are not responsible for pre-existing faults, deterioration inherent in the item, or loss caused by an event outside our reasonable control. We are not liable for indirect or consequential losses, or for sentimental value. Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Please tell us before we collect if an item is of unusual value so that appropriate arrangements can be made.

9. Buyers and their legal rights

Because we sell on your behalf in the course of our business, buyers have rights under the Consumer Rights Act 2015 and, for online and distance sales, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

That means a buyer purchasing at a distance generally has 14 days from receipt to change their mind and return an item, and separate rights if the item is not as described, not of satisfactory quality, or not fit for purpose.

We handle these requests. Where a sale is cancelled or refunded:

• the sale is reversed and the item leaves your payable balance;
• if you have already been paid, we will contact you to agree how it is repaid or offset against future sales;
• the item is either re-listed or returned to you, as you prefer.

This is why we hold sale proceeds for the clearance period in clause 10, and why an accurate description from you matters: a description that turns out to be wrong is the most common cause of a return.

10. Payment to you

Your share becomes payable once the buyer has paid in full and the clearance period stated in your account has passed. The clearance period exists so that a return or a failed payment does not leave you paid for a sale that has since unwound.

We pay by bank transfer to the account you give us, with a statement itemising each sale: what it sold for, the commission rate applied, any agreed costs and your total.

We hold money due to you as your agent pending payment. We are not a bank and we do not pay interest on it.

11. Withdrawing items

You may withdraw any item before it is sold. Tell us and we will make it available for collection, normally within seven days. If an item is already under offer or reserved for a buyer, we will ask you to confirm you still wish to withdraw it.

We may return any item to you at any time if we no longer consider it suitable for sale.

12. Your information

We hold your details to run the sale and to meet our accounting and record-keeping obligations. We never publish your name, address, contact details or your confidential minimum price. Full detail is in our privacy notice.

13. Changing these terms

We may update these terms. If we do, we will tell you and ask you to accept the new version before we take in any further items. Sales already in progress continue under the version you accepted at the time, which is recorded against your account.

14. Ending the arrangement

Either of us may end this arrangement at any time. Any items already sold are settled in the normal way. Any unsold items are returned to you under clause 11, or dealt with under clause 7 if you do not collect them.

15. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland you may also bring proceedings in your own courts.

16. Complaints

If something has gone wrong, contact us first and we will try to put it right. We aim to acknowledge a complaint within two working days and resolve it within fourteen.